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SHIPPING

Where are you from?

We are an online trade without a shop.
Collection and viewing is possible by arrangement in A-8530 Deutschlandsberg.

Do you offer worldwide shipping?

Yes, we ship worldwide on request.

 

How long does delivery take?

That depends entirely on the goal. Shipping takes place as soon as possible after receipt of money by DPD within Austria and Germany.

Netherlands, Belgium, Luxembourg, Hungary, Slovenia, Italy and France with DPD.


Rest of EU with Hermes or Post.


Austria about 1-4 working days

Germany 2-5 working days

EU 3-10 business days

Shipping:

Austria 4.50€

Germany 8.99€

EU (Belgium, Bulgaria, Denmark, Finland, France, Greece, Ireland, Italy, Croatia, Netherlands,

Portugal, Sweden, Slovenia, Czech Republic, Hungary)

€13.49

Malta, Poland, Slovakia, Romania 15€

Spain16€

Great Britain 18.00

World €25 to €35 (excl. customs fees) on request

Due to Covid19, not all countries are currently being supplied.

Write us an email if you have any questions.

Switzerland 22€(excl. customs fees)

Deliveries to non-EU countries may incur additional duties, taxes and fees.

Do the shipping costs increase for more items?

No, no matter how many items you buy, the costs remain the same within Europe.

RETURNS and RIGHT OF WITHDRAWAL

- Right of return within 14 daysright of withdrawal.

-Accessories such as rims or figures can only be returned unopened. In general, accessories such as rims are not sold specifically for models, returns are excluded if they do not fit  because they are universal accessories.

Do you have any further questions?

Contact us>

PAYMENT

What payment methods do you accept? 

-Payment in advance

-Credit card

- PayPal

-Last name within Austria, please report after purchase by email or express your wish in the notes,Surcharge 5€

Right of withdrawal

Consumers have a fourteen-day withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Stefan Roschitz, Eschensiedlung 20, 8530 Deutschlandsberg, Austria, modell-auto-shop@gmx.at, telephone: 067761251945) by means of a clear declaration (e.g. a letter sent by post or E-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

special instructions
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is particularly to be assumed if we are your lender at the same time or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you want to avoid a contractual obligation as far as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you also have a right of withdrawal.

Different return cost regulation for Germany and EU.
We bear the direct costs of returning the goods if they are returned within Austria.

Right of withdrawal  created with the Trusted Shops legal writer in cooperation with  FÖHLISCH lawyers .

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it to us.)

- To Stefan Roschitz, Eschensiedlung 20, 8530 Deutschlandsberg, Austria

modell-auto-shop@gmx.at

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)

- Date

(*) Delete where inapplicable.

FAQ

YOU WILL FIND ALL THE ANSWERS HERE.

These are the most frequently asked questions: