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SHIPMENT

Where are you from?

We are an online retailer without a store.
Collection and viewing is possible by arrangement in A-8530 Deutschlandsberg.

Do you offer worldwide shipping?

Yes, we ship worldwide upon request.

 

How long does delivery take?

That depends entirely on the goal. After receipt of money, shipping takes place as quickly as possible via GLS within Austria, Germany, the Netherlands, Belgium, Luxembourg, Hungary, Slovenia and Denmark.
Remaining countries via Hermes, GLS or Austrian Post.


Austria approx. 1-4 working days

Germany 2-5 working days

EU 3-10 working days

Shipping:

Austria €4.90

Germany €9.89

 

Zone 1 Belgium, Dänmark, Holland (Netherlands) €14.49

Zone 2 Slovenia, Czech Republic, Hungary €14.99

Zone 3 Bulgaria, Estonia, France, Italy, Latvia, Croatia, Poland , Romania, Sweden, Slovakia, €15.99

Spain €19.90

Zone 5 Estland, Griechenland, Irland, Lettland, Litauen, Norwegen, Portugal 24,90€

Switzerland 22€ (excl. customs fees)

Additional customs duties, taxes and fees may apply for deliveries to non-EU countries.

If there are more items, the shipping costs increase?

No, no matter how many items you buy, the costs remain the same within Europe.

RETURNS and RIGHT OF WITHDRAWAL

- Right of return within 14 daysright of withdrawal.

-Accessories such as rims or figures can only be returned unopened. In general, accessories such as rims are not sold specifically for models, returns are excluded if they do not fit  because they are universal accessories.

Do you have any further questions?

Contact us>

PAYMENT

What payment methods do you accept? 

-Payment in advance

-Credit card

- PayPal

-Last name within Austria.

Right of withdrawal

Consumers have a fourteen-day withdrawal.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us (Stefan Roschitz, Eschensiedlung 20, 8530 Deutschlandsberg, Austria, modell-auto-shop@gmx.at, phone: 067761251945) a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

special instructions
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our cooperation with regard to the financing. If we have already received the loan when the revocation takes effect, your lender shall assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you want to avoid a contractual commitment as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation.

Right of withdrawal created with the Trusted Shops legal texter in cooperation with FÖHLISCH Lawyers.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it to us.)

– To Stefan Roschitz, Eschensiedlung 20, 8530 Deutschlandsberg, Austria

modell-auto-shop@gmx.at

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.

FAQ

YOU WILL FIND ALL THE ANSWERS HERE.

These are the most frequently asked questions:

Versand
Rückgabe
Zahlung & Garantie
Widerrufsrecht
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